What is a Chatbot?

A chatbot is a software application that interacts with users through natural language (text or voice), using predefined rules or AI models to interpret user input and generate responses in conversational form.

Key points:

• Chatbots can be rule-based (scripted flows) or AI-based (powered by NLP/LLMs).
• They are commonly used in customer support, virtual assistants, and interactive interfaces.
• Advanced chatbots utilizing LLMs can generate more natural, context-aware, and flexible dialogue.