Chatbot

Quick Definition: Chatbot

A chatbot is a software application that interacts with users through natural language (text or voice), using predefined rules or AI models to interpret user input and generate responses in conversational form.

Key points:

  • Chatbots can be rule-based (scripted flows) or AI-based (powered by NLP/LLMs).
  • They are commonly used in customer support, virtual assistants, and interactive interfaces.
  • Advanced chatbots utilizing LLMs can generate more natural, context-aware, and flexible dialogue.

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